Essentials First Steps

select person 1 day

Who should attend:-  Are you First or Business Class Cabin Crew or Ex Cabin Crew

The C2C First Steps, our full Essentials course a 1 day more personalised service, the maximum number is 8 people and our trainers. Offering you that choice to do it with friends and most cost effective course price that benefits you.

The ability to transition to the corporate aviation sector requires the enhancement and refining of existing skill sets and the development of core competencies required in this specialized industry. The rewards and the satisfaction are a reason why the course is vital to achieving these goals. It enables you to take the next step in your career, to assist you into a more personalized environment, and to give an insight into the life of corporate flying.

This one-day interactive course will establish the differences between commercial and corporate aviation, whilst giving you the tools, confidence and knowledge to be able to undertake the role and seek positions within the corporate markets.

Refreshments and lunch provided

Timings 0845 to 1700

Certificate of Attendance – Provided

As a result of attending this course you will be able to seamlessly make the transition from commercial to corporate aircrew with understanding and confidence. Placing you in a position to take the step into this exciting world of corporate aviation.

Role differences between Commercial & Corporate flying

  • A Day in the Life of a Corporate Flight Attendant
  • The Benefits of Corporate Flying
  • Fixed Based Operators
  • Pre Flight Duties
  • Aircraft Types, Cabins & Galleys
  • Private Owner or Charter
  • UHNW’s, VIP’s  & Heads of State
  • Corporate Flight Attendant Competencies
  • Theory of Expectations
  • Personal Branding
  • Decision Making
  • Interacting
  • VIP Profiling
  • Flight Deck Duties
  • Standard Operating Procedures
  • Cultural Differences
  • Most Luxurious Jets
  • Professional Photographs
  • Aircraft Technology
  • Cold Weather Operations
  • Aircraft Catering
  • Catering from a Hotel
  • Creating a Menu
  • Catering Ordering Practical
  • Managing Aircraft Equipment & Stock
  • Aircraft Cleaning
  • Cabin Preparation
  • Large Aircraft Trolley Service
  • Plating Techniques
  • After Flight Duties
  • Child Care On-board
  • Pets On-board
  • Crew Handovers
  • CV Presentation
  • Interview Techniques
  • Understanding & expectations of job role
  • Insight into SOP and the similarities to commercial flying
  • Knowing how to create the right on board experience
  • Creating and leaving the right impression
  • Exceeding client’s expectations
  • Understanding cultural differences,
  • VIP etiquette and social media protocol
  • Insight into tasks pre, during and post flight
  • Roles & responsibilities from commercial to corporate
  • Standard operating procedures of aircraft
  • Service excellence
  • Personal branding
  • Cabin preparation, service & handover
  • Inflight service


James has dedicated his career to the Aviation Industry with roles including VVIP & Corporate Senior Flight Attendant and ISP Trainer to Onboard Training, Coaching and Aircraft Set Up and Design.
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